Topic 8 - Outgoing Mail - Collecting

Mail can be collected in a number of ways. Every organisation will have its own method that suits its size and function.

Now tryActivity K

Before processing the mail that has been collected, it must be checked. A checklist (below) is a guide to help check mail before it is processed and dispatched.

An important part of the checklist just completed involves the choice of an appropriate carrier for the different mail being processed. As a mail clerk, you will need to be aware of the range of postal services provided by Australia Post and private carriers.

A glance at the White Pages phone book, shows the scope of Australia Post in one city (Canberra)
	There are also private mail services in Canberra and the surrounding region offering specialised mailing services to businesses. The Yellow Pages show some.

 

Australia Post

Australia Post provides an enormous range of services. Here are few.

www.auspost.com.au/factfile/6products.htm  or  the Support material 

 

 for more information on these services.

Now tryActivity L

Express Post   

You have probably noticed that there are 2 mailboxes at post offices. One is red for regular mail, the other is yellow for Express Mail only.
	click the images on the left for more information on ExpressPost

There will be times when a business will need to have letters, documents and parcels delivered by the next business day.

 

Now tryActivity M

Registered Post

 

Registered Post is suitable for valuables items like jewellery or important documents that require proof of delivery.

Go to the Support Material for more information on Registered Post

 

Now try Task 8

 

Courier Services

Courier Services are offered by Australia Post and private businesses. It is a very competitive industry. Most organisations will have an arrangement with a courier service - either Australia Post's Messenger Post or a private business eg. Swaggies use Complete Couriers (as set out in their Policy and Procedures Manual). You will learn more about private couriers later.

 

Messenger Post (Australia Post) can customise the delivery of documents, packages and parcels to suit the needs of the business.

This is clearly seen in the table "On-Demand Courier Services" in the Support Material.

Courier Services can be booked online at www.austpost.com.au/messengerpost

Now try Task 9

Private Courier Services

 

A quick glance at the Yellow Pages of a Telephone Book will show you the range of courier services available in your area.

Now try Task 10

Bulk Mail

Many businesses send out large numbers of letters at the same time and on a regular basis. Australia Post offers economy services with reduced postal costs for large volumes of mail. This is called Bulk Mailing.

Now try Task 11

To review Collecting MailNow tryActivity N

This is the end of Topic 8.  Now try Topic 9