Topic 1 - Introduction and Collect Information

Activity and Task Shortcut Bar 

(please read the material below before attempting the task / activity)

Activity A

Activity B

Activity C

Task 1

Activity D

Task 2

Activity E

Task 3

In many ways a school is like a business. There is an employer, manager and staff. They handle a large budget and rely on an efficient record system.

Let's take a look at some records management at school. Click on each photo to discover what is happening.

Photo 1 Photo 2 Photo 3 Photo 4
Photo 5 Photo 6 Photo 7 Photo 8

Now tryActivity A

This mind map might help you

 

You have learned about many of these documents in other units.

 

Business equipment / technology

 

To collect information, a range of business equipment and technology is used. A quick walk through an office would be enough to identify most of this equipment.

 

Now tryActivity B

Now it's time to put these two ideas together.

 

Types of Information + Business Equipment & Technology = Workplace Information System & appropriate task

Let's see how it works - an example.

Letter of complaint to supplier

+

Computer, computer files, printer

=

Files of all correspondence is kept.

  1. electronically

  2. hard copy

       
  • address found on database

  • letter / envelope printed on printer

  • hard copy saved in file and electronically

Now tryActivity C

The Importance of Office Equipment

As you found in the unit : Organise and Complete Daily Work Activities. It doesn’t take long to realise the importance of office equipment. The photocopier only has to malfunction to discover how essential it is to everyone’s daily routine in the office. Break-downs and faults in office equipment become real timewasters.

It is usual that the responsibility for maintaining office equipment is assigned to an office worker. This could be you!

Now tryTask 1

Procedures for Reporting Faults

 

Task 1 directed you to the Swaggies Policy & Procedures manual. It is here that you will find the appropriate steps you will need to take to report faults .

Now tryActivity D

Now tryTask 2

 

Office Records at Swaggies

 

 

Now tryActivity E

Now tryTask 3