Activity C

Can you work out some examples of the following "sums"?

a)

Contact details of all office staff + Filing system =

b)

Client messages + Answering machine =

c)

Memo to all staff + =

Memo circulated to all office staff outlining details of next team meeting

d)

Address of all clients living in 2000 => 2300 postcode + =

Mailout of information about new service available in southern NSW area

e)

+

printer

computer

=

Letters processed in a bulk mailout to all clients

f)

Monthly Sales Results + =

Last month's sales figures accessed and sent to Head Office - urgent

g)

Policy Procedures manual published

+

printer

binder

computer

photocopier

=

 

Answers Activity C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Activity C Answer

These are suggestions - you may have something different

a)

Contact details of all office staff + Filing system =

Address list on database - includes emergency numbers, doctor, contact person etc

b)

Client messages + Answering machine =

Answering machine records messages. Played back to office worker who then distributes messages.

c)

Memo to all staff +

Memo form (proforma) - either electronic via internal email or paper based

=

Memo circulated to all office staff outlining details of next team meeting

d)

Address of all clients living in 2000 => 2300 postcode +

database (electronic), printer for printing labels

=

Mailout of information about new service available in southern NSW area

e)

Addresses of clients

+

printer

computer

=

Letters processed in a bulk mailout to all clients

f)

Monthly Sales Results +

Spreadsheet of monthly sales - either fax or email

=

Last month's sales figures accessed and sent to Head Office - urgent

g)

Policy Procedures manual published

+

printer

binder

computer

photocopier

=

Manual distribution to staff or placed in an easily accessible location. Staff informed

return to Topic 1