Task 4
Instructions: The following task is to be submitted to your teacher in one of the two ways described below.
Pablo's business has grown and his main concern is keeping the standard of 'PABLO REFRESH' products high. He wants to maintain the quality so he is implementing some quality assurance measures.
Click here for a sample of PABLO REFRESH's QA procedures.
Question 1
What is the purpose of quality assurance?
Question 2
What specific things would Pablo be looking for in a QA evaluation? Relate this answer to his business.
Question 3
What actions might Pablo take (as CEO) to rectify problems identified in a QA evaluation? List the problem then a suggested action. There are 4 spaces.
Problem Action 1. 2. 3. 4.