Activity C

You can see how Swaggies has organised its business in the organisational chart p4.

Which Swaggies department and the department manager would most likely deal with the following situations?

a) Jasper Artworks phones to say their account is incorrect.

b) The delivery to Canberra Woolworks left out a number of items. They need them urgently.

c) A major national department store rings to discuss the possible sale of Swaggies items in their stores.

d) A new brochure is needed to send to clients.

e) Head Office in Sydney is looking for a new Administration Manager.

f) New procedures for handling mail need to be written.

Answer Activity C

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Activity C Answer

 

a) Accounts Manager, Robert Marconi

b) Warehouse, John Little

c) Managing Director, Steve Parsons

d) Sales and Marketing Manager, Kylie Adams

e) Human Resources Manager, Lyn Singh

f) Administration Manager, Janet Parker

 

return to Topic 1