Task 6

Instructions: The following task is to be submitted to your teacher in one of the two ways described below.

 

To return work by email To return work by mail To save and finish later

Communicate in the Workplace - Task 6

 

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Student Name

Teacher Name

Distance Education Centre 

There are 2 parts to this task.

Part A

Using the Swaggies Message Slips, complete telephone messages for the following calls. Assume that the Accounts Manager isn't available. NB don't forget to initial the message.

 

Caller 1

I'm really worried about my July account. It's much more than I expected and it is due in 1 week. I need to talk to the Accounts Manager. My name is Trevor Bilbo from Art Alive. If he's not there I want him to ring me ASAP on 62973601. Okay?

 

Caller 2

Just a quick call. The meeting in Sydney for all Accounts Managers has been put off till 11th and 12th November. There was a double booking of the venue so we've shifted it back 2 days. Joe doesn't need to call me unless there's a problem. If there is, my number is 0426 321 599 - that's my mobile. Bye. (from Barbara Watts, Sydney Branch)

 

Part B

What are some ways telephone messages could be distributed to the relevant staff?

 

return to Topic 3