Activity G

Let's take a closer look at what goes into a recorded message. Below is a sample message for Swaggies. It contains the important elements every message should have.

• Read the message
• Identify each important element of a recorded message
• Copy and paste the matching part of the message next to the element in the table below.

Recorded Message "Thank you for calling Swaggies, premier retailer of authentic Australiana products. The phone is currently unattended however after the beep, please leave your name, telephone number and indicate the reason for your call. Swaggies will contact you as soon as the office re-opens. Thank you for calling Swaggies"

 

Element	Answer
Identify the office, organisation or person called
invite the caller to leave a message
indicate that the call will be returned as soon as possible
thank the person for calling

Answer Activity G

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Activity G Answer

 

Element	Answer
Identify the office, organisation or person called	Thank you for calling Swaggies
invite the caller to leave a message	please leave your name, telephone number and indicate the reason for your call.
indicate that the call will be returned as soon as possible	Swaggies will contact you as soon as the office re-opens
thank the person for calling	Thank you for calling Swaggies

return to Topic 3