Providing Support to Team Members.
“How can I support a team member in trouble?” Terry is meant to be working with Trudy.
Here are Trudy's comments and feelings
Reward
"Write a response for each of Trudy's comments that will help support her in the text areas below."
Activity K Answer
1. What is the main problem? You may need to prioritise your tasks Trudy. Is there someone else you can delegate some of the work to?
2. Bob does have some useful skills. Can you tell me more as I may need to talk to him.
3. I understand what you are saying. We all appreciate the effort you make in your work. I’ll have a quiet chat with Jayne about it.
4. Have you asked him to explain? Maybe you need to request another tem meeting to clarify the tasks.
5. If you are ever unsure either ask a colleague, your supervisor or go to the policy and procedures manual.