Task 6

Instructions: The following task is to be submitted to your teacher in one of the two ways described below.

 

To return work by email To return work by mail To save and finish later

 

Handle Mail - Task 6

 

Please enter your details before continuing

Student Name

Teacher Name

Distance Education Centre 

 

Outgoing Mail

Imagine you are the new mail clerk at Swaggies. Study their procedures below, for handling outgoing mail. Not all the information you need is outlined in the manual. What questions would you ask in order to clarify the procedures. List 10 questions.

A sample questions could be: Where is the Outwards Mail Register kept?

Procedures - Outgoing Mail

  • Record mail in the Outwards Mail Register

  • Use only Company Envelopes and check that all envelopes are correctly addressed

  • Bundle all Express and Certified Mail together

  • Place all outgoing mail in the "Outwards Mail" pigeon hole in the Reception area

  • Notify the Receptionist when the courier service is required

  • Complete the booking sheet for Complete Couriers held at Reception

  • Ensure that all couriered delivery items are correctly addressed and placed in the "Courier Service" pigeon hole

  • Sort items for bulk mail according to Australia Post requirements

 

Possible Questions
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return to Topic 7