Task 11

Instructions: The following task is to be submitted to your teacher in one of the three ways described below.

 

To return work by email To return work by mail To save and finish later

Organise & Complete Daily Work Activities - Task 11

 

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Student Name

Teacher Name

Distance Education Centre 

In this unit you have studied many strategies for dealing with problems. Let's put it to the test!

Here is a list of problems (factors) which will affect your ability to complete your tasks in the office. Suggest one - two ways of solving the problem.

Remember:

  • the task needs to be completed

  • use problem-solving and decision making skills

Problem 1:

Kylie is photocopying a letter to be mailed out to clients when she realises that there is not enough company letterhead paper available.

 

Problem 2:

Michael is processing payments from clients for the current month's orders. He notices that one envelope contains a covering letter but no cheque.

 

Problem 3:

Linda is preparing a bulk mail out. She discovers the mail out list of names / addresses has not been updated for 12 months and is probably inaccurate.

 

Problem 4:

Aaron needs to photocopy some important documents urgently. The copies must be of high quality. He finds that the photocopier has broken down.

 

Problem 5:

Damien is very busy. His supervisor has now asked him to collate pages for a booklet even though he has plenty of other tasks to complete.

 

Problem 6:

Ruth has been asked to organise an outdoor luncheon for Management. It has started to rain one hour before the lunch is due to start.

 

return to Topic 7