Support Material

Hints for ways in which David could be helped.

• David may need in-house help on planning his day/tasks.

• There are courses at TAFE where David could up-date his skills or learn new skills.

• David needs to familiarize himself with the Policy and Procedures Manual. This would also apply to the Dress Code for the business.

• Reasons for certain poor performance need to be investigated – why is he often late? Poor bus connections perhaps? What can be done about it? Later start time?? – problem-solving and negotiation needed here.

• Learn how to use software used by the business – training eg use of spell check, dictionary

• He needs to re-evaluate how he performs tasks. Look at new, more efficient and effective ways of achieving his work goals.

• Improve communication skills – possible delegation of some tasks if stressed