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As you have discovered, there is a lot of work involved in keeping your work areas clean, organised and safe. When are you ever going to find the time to do all these things? The secret is to carry out your housekeeping routines safely and efficiently, without inconvenience to your customers and workmates.
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Here's Stuart, who works in the Electrical Department of
the MegaMax Department Store. He's listening to a customer
complain that she couldn't get to the display of air-conditioners
yesterday because the walkway was being vacuumed.
If Stuart's department had a suitable housekeeping routine,
the customer would not have been inconvenienced in this way.
Most routine housekeeping duties can be quickly carried out
safely during the day. However, major tasks such as vacuuming
should be completed either before or after the store opens
each day so that customers and staff are not inconvenienced
in any way.
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In the following exercise, you are going to look at a list
of the housekeeping duties that take place in MaxSurf. You
will need to decide whether each duty would be done daily,
weekly or monthly.
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Some duties may need doing more than once each day - if this
is the case, put them in the "daily" column.
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Click on the picture of MaxSurf below to begin the exercise.
As you saw in that exercise, a lot of routine housekeeping duties
need to be carried out daily - some of them would need to be done
several times a day to maintain a clean, tidy and organised work
area.
In the next exercise, you're going to help the MaxSurf team develop a housekeeping routine to assist them in keeping their store organised, clean and safe.
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